Zinfluencer Podcast: Loyalty and Beyond
Listen to industry experts discuss loyalty programs, customer retention, and real-world success stories.
Podcast
Episode 10: Rob Markey on NPS and CLV: Driving Loyalty Through Data
Rob Markey, partner at Bain & Company and co-creator of the Net Promoter System, joins us in this episode of the Zinfluencer series. With over 30 years of experience helping major companies elevate customer loyalty, Rob brings invaluable insights into designing customer-centric cultures and strategies.
Our Podcast
Podcast
Episode 8: Mastering Customer Loyalty with Mike Linton
Episode 8...
Podcast
Episode 7: Psychology of Consumer Behavior with Jon MacDonald
Episode 7...
Podcast
Episode 6: Redefining Loyalty Beyond Transactions with Phil Rubin
Episode 6...
Podcast
Episode 2: Elevating E-commerce Loyalty with Rick Wilson
Episode 2...
Podcast
Episode 4: Predictive Modeling with Peter Fader
Episode 4...
Podcast
Episode 5: Evolving Loyalty with Data and AI With Scott Perry
Episode 5...
Podcast
Episode 10: Rob Markey on NPS and CLV: Driving Loyalty Through Data
Episode 10...
Podcast
Episode 9: Building Customer Loyalty Through Engaged Sales Teams
Episode 9...
Podcast
Episode 1: AI, Sustainability and Loyalty Strategies with David Slavick
Episode...
Our other Resources
See Why Consumer Brands Choose TrueLoyal
Let’s talk about how we can help you design and implement a successful program.